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Lead Support Services Associate

Job Locations US-IL-Chicago
ID
2025-4393
Category
Human Resources
Position Type
Full Time

Overview

Founded in 1898 and headquartered in Chicago, IL, GATX Corporation (NYSE: GATX) is an industry leader with 125+ years of success—success that is powered by our people. We are proud of our high-performance culture, hard-working and enthusiastic management team, and beautiful office space in the Willis Tower.

 

At GATX, we hire the best and offer our employees a dynamic, energetic, collaborative environment to enable them to make an impact from day one. Enjoy the perks and benefits of a global company with the close-knit culture and community of a much smaller one. In the same way we strive to empower our customers to propel the world forward, we are dedicated to providing our people with the tools and resources they need to advance in their careers.

 

The Lead Support Services Associate is the primary contact person in maintaining and managing the service functions of the Support Center. This position also provides assistance in a variety of areas and answers questions from employees regarding mailing systems, copying, audio visual systems. 

Responsibilities

  • Receive, distribute, and process all incoming and outgoing mail and parcels. This involves receiving, pick-up and delivery per established schedules; sorting, weighing and classifying of all mail and parcels; and other mail service duties as assigned.
  • Assist employees in processing domestic and international shipments. 
  • Calculate inventory on various mail-related items and office supplies as needed. 
  • Receive and review all internal requests for photocopy work, including "rush" photocopy requests as needed. 
  • Coordinate room set-ups for various meetings and events within the office, including furniture configurations, equipment, and other necessary materials and supplies.
  • Maintain proper office lighting and respond to requests to replace bulbs and other repairs as needed.
  • Other duties as assigned.

Qualifications

  • High School degree or equivalent
  • 2-3 years mailroom experience including the use and knowledge of USPS/FedEx/UPS processing equipment and regulations
  • Knowledge of copier and finishing equipment

Posting Duration

This posting will remain open until the role is filled.

 

As of the post date, the salary range for this position is:

Min

USD $58,000.00/Yr.

Max

USD $64,200.00/Yr.

 

This role may be eligible to participate in the Company’s short-term incentive plan, the details of which will be provided to the applicant upon hire.

 

This range is a reasonable estimate and takes into account several factors that are considered in making compensation decisions, including, but not limited to, geographic location, skill set, experience, education, training, internal equity, and other business needs.

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Benefits information can be found at Careers | GATX Corporation

GATX embraces diversity, and we are proud to be an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

GATX invites all interested and qualified candidates to apply for employment opportunities. If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs or otherwise wish to request an accommodation to complete the application process, please contact us by emailing Accommodation Requests . Please indicate the specifics of the assistance needed. For US Applicant/Employees:
Click here to view the US “Know Your Rights: Workplace Discrimination is Illegal” poster.
Click here to view the US “Pay Transparency Nondiscrimination Provision” poster.
GATX is an Equal Opportunity Employer, including Disability/Veterans.